Privacy Policy
Effective Date: February 20, 2026
Kelcole Manufacturing Inc., doing business as Consolidated Overhead Door (“Consolidated Overhead Door & Gate,” “we,” “our,” or “us”), values the trust of every homeowner, builder, and business we serve. This Privacy Policy explains how information is collected, used, protected, and shared when you visit ConsolidatedOverheadDoor.com or interact with our services.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
• Name
• Phone number
• Email address
• Property address
• Project details or service requests
• Appointment scheduling information
• Text message opt-in preferences
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Referring website
This information helps improve site functionality, service performance, and customer experience.
2. How We Use Your Information
Information collected may be used to:
• Respond to service inquiries
• Schedule appointments
• Provide estimates
• Deliver repair, installation, and maintenance services
• Send service confirmations and reminders
• Improve website functionality and performance
• Communicate important updates regarding your service
We use collected information solely for legitimate business purposes related to serving our customers.
3. Text Messaging & SMS Communications
By submitting your phone number through our website forms or other opt-in methods, you may receive service-related text messages from Consolidated Overhead Door & Gate. These may include:
• Appointment confirmations
• Scheduling updates
• Service notifications
• Follow-up communications
Message frequency varies based on your interaction with us. Message and data rates may apply.
You may opt out of text messaging at any time by replying STOP. For assistance, reply HELP or contact us at (805) 965-0539.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent and phone numbers are used exclusively for communication directly related to Consolidated Overhead Door & Gate services.
4. Sharing of Information
We respect your privacy. We do not sell, rent, or trade personal information.
Information may be shared only when necessary to:
• Process service operations
• Comply with legal obligations
• Protect company rights, safety, or property
• Support website hosting, analytics, or operational technology services
Any third-party service providers engaged for operational support are required to maintain appropriate data protection standards.
5. Cookies and Tracking Technologies
ConsolidatedOverheadDoor.com may use cookies or similar tracking technologies to:
• Enhance website performance
• Analyze visitor behavior
• Improve user experience
You may adjust your browser settings to manage or disable cookies.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.
While no online system can guarantee absolute security, we maintain strong internal controls and industry-standard protections.
7. California Privacy Rights
Residents of California may request:
• Access to personal information collected
• Correction of inaccurate information
• Deletion of personal information, subject to legal and operational obligations
To submit a request, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. Consolidated Overhead Door & Gate maintains no control over the privacy practices of external sites and encourages visitors to review those policies independently.
9. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised effective date.
10. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Consolidated Overhead Door & Gate
30 So Calle Cesar Chavez, Ste A
Santa Barbara, CA 93103
Phone: (805) 965-0539